Effective Date: 03/01/2023

1. Introduction
Welcome to LAeCycle.com. We value your privacy and are committed to safeguarding the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our services, including electronic recycling and IT asset disposition.

2. Information We Collect
We collect personal and non-personal information in the following ways:

Personal Information
When you drop off or request pickup of certain electronic items—especially video display devices like TVs or monitors—we are required by the State of California to collect personal information to verify that the item originated from a California resident or business. This may include:

Full name
Residential or business address
Phone number
This information is collected in compliance with California’s e-waste regulations and may be stored for auditing or reporting purposes.

Website & Service Data
When you interact with our website (www.LAeCycle.com), we may collect:

• Your IP address
• Browser type and version
• Pages visited and time spent
• Device type and operating system
• Payment Data

If you make a payment (e.g., for pickup services or data destruction), we may collect payment method data. All payment processing is handled through our secure third-party payment processor, and we do not store your full credit card details.

3. How We Use Your Information
We use your information to:

Comply with California e-waste recycling laws
Process service requests (drop-off, pickup, data destruction)
Communicate updates about your request or appointment
Respond to your questions or service issues
Improve our website and customer service experience
Send occasional updates, promotions, or notices (if opted-in)

4. Disclosure of Information
We do not sell or rent your personal data. However, we may share it under the following circumstances:

Legal Compliance
We may disclose your information if required to do so by law, including to comply with e-waste regulatory agencies or enforcement authorities.

Service Providers
We may share necessary data with trusted third parties who assist in operations like payment processing, email delivery, scheduling, and IT services. All third-party vendors are required to maintain confidentiality.

5. Data Security
We implement standard security protocols to protect your personal data. However, no method of data transmission or storage is 100% secure. We cannot guarantee absolute security, but we take all reasonable steps to protect your information.

6. Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal data from children. If we discover that a child has submitted information, we will delete it promptly.

7. Your Rights
If you are a California resident, you have the right to:

Request what personal data we hold about you
Request deletion of your personal data (subject to legal requirements)
Opt out of certain data uses
To make a request, please contact us at info@laecycle.com.

8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect operational or legal changes. The revised policy will be posted with a new “Effective Date.”